Privacy Policy
1. Introduction Ethereal Soul Sanctuary (“I”, “me”, “my”) respect your privacy and is committed to protecting your personal data.
This Privacy Policy explains how I collect, use, and protect your information when you visit my website, book a session, subscribe to my emails, or contact me through other platforms.
By using my services or website, you agree to the terms of this Privacy Policy.
2. Who I Am Business Name: Ethereal Soul Sanctuary
Owner: Jessica Mannion Business Type: Sole Trader Location: Manchester, United Kingdom
Email: energyhealingwithjessica@gmail.com
3. Information I Collect
I may collect and process the following types of personal data: - Identity Data: name, contact details, social media handle - Contact Data: email address, phone number, postal address (if applicable) - Booking Data: session details, dates, preferences - Payment Data: processed securely via third-party services (e.g., PayPal or Stripe) - Communication Data: messages or emails via website, WhatsApp, Facebook, or Instagram - Marketing Data: preferences for receiving updates or promotions
4. How I Collect Your Data I collect data when you: - Book a session or workshop through my website - Communicate via email, WhatsApp, Facebook, or Instagram - Subscribe to my newsletter or mailing list - Attend an event or provide feedback
5. How I Use Your Data Your personal data is used to: - Schedule and manage your bookings and sessions - Communicate about appointments, services, or updates - Send newsletters and spiritual insights (only with your consent) - Improve my website and services - Comply with legal or accounting obligations I will never sell, share, or rent your data to third parties for marketing purposes.
6. Legal Basis for Processing Under UK GDPR, I process your personal data based on: - Consent — for newsletters or updates you choose to receive - Contract — to provide the healing or coaching services you request - Legal Obligation — to comply with HMRC, tax, or accounting requirements - Legitimate Interests — to operate and improve my business safely and effectively.
7. Data Storage & Security
Your data is stored securely using password-protected devices and encrypted online systems. Client records are held for up to 7 years for legal and professional purposes. Mailing list data is retained until you unsubscribe.
8. Your Rights You have the right to: - Request a copy of the personal data I hold about you - Correct any inaccurate or incomplete information - Withdraw consent for marketing communications at any time- Request deletion of your data (unless legally required to retain it) - Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise any of these rights, contact me at energyhealingwithjessica@gmail.com.
9. Cookies & Website Analytics My website may use cookies or analytics tools (like Google Analytics) to understand website usage and improve your experience. You can adjust your browser settings to decline cookies at any time.
10. Third-Party Services I may use trusted third parties to support my business, such as: - Payment processors (e.g., PayPal, Stripe) - Email newsletter platforms (e.g., Mailchimp, Flodesk) - Scheduling or booking tools Each provider has its own privacy policy and complies with data protection laws.
11. Updates to This Policy This Privacy Policy may be updated periodically to reflect changes in the law or business practices. The latest version will always be available on my website.
12. Contact If you have any questions about this Privacy Policy or how your data is handled, please contact: energyhealingwithjessica@gmail.com